This role reports to the Customer Service Duty Manager - Nadi and the purpose of the Ramp Agent - Nadi is to conduct on and off-loading of passenger baggage, cargo and mail and aircraft cleaning for all Fiji Airways flights and other contracted operators.

KEY RESPONSIBILITIES

• Complies with Fiji Airways ground operations, safety, security and freight policies and procedures and MOH / FRCS / BAF / Immigration requirements when handling passenger baggage, mail and cargo.
• Facilitates the efficient transfer of baggage, mail and cargo to achieve company standards for On-Time Performance.
• Ensures Baggage Reconciliation is conducted for all Fiji Airways and Fiji Link flights departing and arriving into Nadi.
• Coordinates and facilitates assistance in handling passengers for Fiji Airways flights (departure and arrival) who require special handling and/or medical assistance.
• Provides Inflight cabin cleaning services of all Fiji Airways flights prior to departure and upon arrival.
• Responsible for the usage and safety, care of GSE (Tug/Belt Loader).
• Responsible for Marshalling of arrival and departing aircrafts and connecting/disconnecting Ground Power Unit (GPU) when applicable.
• Maintains currency for all security clearance requirements sufficient to maintain the safety and security of the ramp, equipment at all times.
• Appraises and abides by all applicable regulations relevant to environment and the role. (Customs, Immigration, Bio Security, Health and AVSEC).
• This role also ensures that FJ's 5-star Skytrax rating is maintained throughout the passenger journey at the airport.

QUALIFICATIONS, SKILLS & EXPERIENCE

• Successfully completed Form 6/Year 12.
• A Valid driving licence.
• Good oral and written communication skills.
• Basic computer proficiency.
• Valid Dangerous Goods certification and Valid Aviation Security certification will be an advantage.
• Flexible, team player and adaptable to various situations.
• Heavy and manual workload.
• Use initiative and sound independent judgment within established guidelines.
• Working experience in an Airport environment.
• Ramp experience.