Lead Business Systems and Process Analyst, Digital

162854
Information Technology
Nadi, Western
June 10, 2025
 

Lead Business Systems and Process Analyst, Digital

Fiji Airways is seeking a dynamic and passionate individual to lead the development and continuous enhancement of digital applications and features. In this pivotal role, you will collaborate across departments to drive the implementation of the airline's digital strategy, ensuring seamless integration and alignment with our organizational digital goals. Your expertise will be instrumental in delivering innovative solutions that elevate the Fiji Airways digital experience.

This role will report to the Manager Business Systems and Process Analysis, Digital.

KEY RESPONSIBILITIES

  • Ensures  proper project management methodologies are used to successfully implement new digital and online features, change requests, and bug fixes within a defined timeline and budget.
  • Works with internal stakeholders to clarify, prioritize, and plan digital application projects taking into account limited resources, project dependencies, risks, and other constraints.
  • Monitors the effectiveness of digital applications and reports issues to relevant stakeholders.
  • Ensures that the 'Route to Live' release process is strictly adhered to, including documented validation of quality assurance testing.

QUALIFICATIONS, SKILLS & EXPERIENCE

  • Degree in Computer Science or similar Information Technology field.
  • At least 3 years of IT project management, including waterfall and lean methodologies.
  • Experience with web development tools such as ASP.net. JavaScript, HTML5, CSS.
  • Airline IT experience is desirable.

Applications are open to all Fijians. Only shortlisted applicants will be contacted for next steps of the recruitment process.

If you are interested in this opportunity, visit www.fijiairways.com/our-careers and apply online.

Applications close at midnight on Monday, 23 June 2025.