The Technical Librarian is responsible for maintaining the Fiji Link Manual Suite, ensuring documentation is accurate, current, properly amended and distributed to stakeholders in a timely manner. The role coordinates the development, revision and publication of operational manuals, liaises with OEMs and CAAF on documentation and compliance matters, and supports the administration of Flight Operations systems and Electronic Flight Bag (EFB) hardware and software in collaboration with Subject Matter Experts (SMEs) to ensure technical accuracy and operational effectiveness.

KEY RESPONSIBILITIES

Key responsibilities include but not limited to:

• Identify, document, and continuously improve Document Control processes.
• Coordinate the preparation, review, approval, revision, quality control, and distribution of the Fiji Link Manual Suite and supplementary operational instructions.
• Liaise with local authorities and Department Heads to ensure the accuracy, consistency, and regulatory compliance of manuals and controlled documents.
• Monitor and track publications, including standing orders, memos, checklists, certificate folders, labels, and forms, and report discrepancies to relevant stakeholders.
• Manage OEM document subscriptions and ensure aircraft onboard documents remain current through routine inspections.
• Administer the Fiji Link Document Control Management System.
• Manage and quality-review content delivered through the Learning Management System (LMS).
• Manage EFB devices, including deployment, software, databases, hardware inventory, forecasting, updates, repairs, compliance monitoring, vendor and IT coordination, and cost-effective resource management.
• Collaborate with the Fiji Airways EFB Administrator to maintain Flight Operations systems and applications, including Aviobook, Pelesys, Jeppesen FD Pro, SPS, and other EFB-related platforms, ensuring secure user access, system availability, compliance, and current documentation.
• Provide technical support, manage JIRA tickets, develop training materials, assist users, and coordinate with internal and external stakeholders to improve system effectiveness and reliability.
• Monitor EFB software, database and document currency, review pilot feedback, identify system anomalies, and report issues accordingly.
• Comply with Document Control Procedures and applicable CAAF, IOSA, and other regulatory requirements.
• Perform any other duties assigned by the Manager Quality Systems.

QUALIFICATIONS & EXPERIENCE

• Tertiary qualification or relevant post-secondary training in Library/Information Science, Records Management, Technical Writing, or Engineering.
• Minimum two years' experience in Document Control, Quality Systems, or Technical Publications within aviation or other regulated environments.
• Experience managing controlled documents, revisions, and distribution processes.
• Knowledge of CAAF, IOSA, or equivalent regulatory requirements.
• Experience in Learning Management Systems (LMS) administration and content control is an advantage.
• Experience supporting Electronic Flight Bag (EFB) systems and mobile device management is an advantage.
• Proficiency in user access administration and system support.
• Experience liaising with regulatory authorities, stakeholders, IT teams, and external vendors.

All shortlisted applicants will be contacted for next steps of the recruitment process.

If you are interested, visit our website at www.fijiairways.com/our-careers and apply online.

Applications close at midnight on Sunday, 1 November 2026.