Operations Control Centre Administration Assistant
Operations Control Centre
Nadi, Western
August 5, 2026
Operations Control Centre Administration Assistant
Reports to the Manager Systems & Services, with daily operational duties managed by the Manager Operations - Duty, while ensuring all Fiji Airways and Fiji Link crew transport, hotel accommodation, per diems (allowances), duty travel tickets, and bookings are arranged in a timely manner, processing vendor invoices for payment, and providing operational support during disruptions.
KEY RESPONSIBILITIES
- Ensures transport lists are provided to the supplier on time and cross-checked before pick-up to avoid delays or unnecessary transport runs.
- Ensures crew accommodation is booked in advance at contracted hotels and communicates any ad hoc bookings or unconfirmed reservations to crew and the MO-D.
- Ensures crew per diems are available upon hotel arrival and that out-of-base sick crew receive allowances and accommodation extensions on time.
- Ensures duty travel bookings are confirmed with the appropriate STP, updated on the crew roster, and coordinates any changes with Crew Controllers, crew, and the Commercial team.
- Ensures invoices are verified promptly for payment and any ad hoc charges are referred to the relevant department for approval.
- Ensures AIMS is updated with accurate passenger numbers.
- Provides support to the team during operational disruptions.
- Assists with leave forms, roster swaps, flight documentation, and other administrative tasks.
- Ensures OCC phones are answered promptly and messages are relayed to the relevant team members.
- Prepares a daily handover of significant tasks and outstanding actions for the next shift.
- Maintains familiarity with the OCCSPM, OCCASM, FAM, and applicable crew union rules.
QUALIFICATIONS & EXPERIENCE
- Pass in Fiji Form Seventh Form Examination or equivalent industry experience.
- At least one year administration experience in any related field and with good administrative ability and some regulatory knowledge would be an advantage.
Applications are open to all Fiji citizens. All shortlisted applicants will be contacted for next steps in the recruitment process.
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Applications close on midnight on Tuesday, 11 August 2026 |
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