Manager - Transformation Management & Support
Transformation
Nadi, Western
June 10, 2025
Manager - Transformation Management & Support
The Manager Transformation Management & Support spearheads the central team ensuring seamless delivery and value realization across all pillars of the Transformation Program. This pivotal role coordinates closely with Pillar Leads, Vendor Management, ERO, and Procurement to maintain strategic and operational alignment. Responsible for initiative tracking, cross-functional integration, and comprehensive performance reporting, the Manager ensures transformation success at both program-wide and business unit levels.
KEY RESPONSIBILITIES
Key responsibilities include, but are not limited to:
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Leads Transformation initiatives: Oversees end-to-end delivery and value realization, driving alignment and value-focused decisions across all pillars of the "Fit for Growth" program.
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Drives stakeholder engagement: Coordinates with leadership and teams to ensure integrated execution, fosters collaboration, manages interdependencies, and embeds transformation goals into daily operations.
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Supports initiative delivery: Coaches and partners with Pillar Leads and Owners to guide execution, monitor progress, resolve challenges, and align decisions with strategic goals.
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Manages Transformation team: Supervises the Management & Support Analyst, provides performance coaching, and allocates surge support to initiative teams as needed.
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Oversees reporting and tracking: Manages dashboards, KPI accountability, and delivers quarterly reports to the Steering Committee.
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Communicates progress to leadership: Prepares and presents regular updates to MDCEO and Board using standardized reports and dashboards.
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Champions continuous improvement: Promotes best practices and operational efficiency across all transformation pillars.
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Develops Transformation Office policies: Creates risk escalation, governance, benefits realization frameworks, and leads clear change communication strategies.
QUALIFICATIONS, SKILLS & EXPERIENCE
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A minimum of a degree in commerce, business, finance, operations or an associated discipline.
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Minimum of 5 years' experience in transformation management, project delivery or operational improvement roles.
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Demonstrated experience leading or supporting enterprise-wide initiatives with cross-functional teams.
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Strong problem-solving and risk management skills, with the ability to support initiative leads through delivery challenges.
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Proven understanding of governance, reporting, and benefit realisation frameworks.
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Demonstrated leadership skills and ability to manage and motivate a team, including ability to lead staff and promote productivity, and the ability to interact effectively with all staff levels.
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Excellent organisational skills, strong analytical and problem solving skills, sound judgment, culturally sensitive.
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Excellent communication skills including written and oral communications.
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Strong interpersonal and stakeholder management skills, with the ability to engage senior leadership and cross-departmental teams.
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Proven ability to make effective and persuasive presentations to small and large groups.
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Ability to work well under pressure in a fast-paced environment, keeping multiple priorities moving and not losing track of details.
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Competent user of standard corporate communication tools and techniques.
Applications are open to all Fijian citizens. If you are interested in applying for this role, please submit an online application through our portal on www.fijiairways.com/our-careers
Only shortlisted applicants will be contacted for next steps of the recruitment process.
Applications close at midnight on Tuesday, 17 June 2025.
